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The Geordie in the ODT Hub

Jacki Newby recently took up the post of Head of Referral and Offering at ODT where she is overseeing the change of the Duty Office into the ODT Hub. Here she talks about the first few weeks in her new role.

My name is Jacki and I am writing my first ever blog to share with you my experience of being transplanted into the Duty Office, where I am working with the team as we change to the ODT Hub.

Taking Organ Transplantation to 2020 gave a commitment to developing the Duty Office to provide a safer, simpler support system on which to build future services.

We all know it’s coming and that it’s going to be called ODT Hub… but I don’t think any of us understand what that actually means.

So, I hope to use this blog to share with you what those plans are, how they will change our current process and what benefits they will bring. But first, a bit about me…

I have been a nurse for almost 30 years and I have been a Senior Nurse - Organ Donation (SN-OD) and Team Manager with the Northern Organ Donation Service Team for the last eight of these years. I feel extremely proud to have made a difference in the lives of so many people over the years. Being involved with our incredible donor families has been so humbling and so rewarding.

But the time was right for a change – and I wanted to get involved in a new and exciting project, and here I am leading the change from the Duty Office to the ODT Hub.

Last week we had a Big Room Planning event where everyone involved met to review the last three months’ work, to allocate new work and to decide on targets and goals for the next few months. I can honestly say that I know exactly how a rabbit feels in the headlights!

I was staggered to see how many people are involved in developing a new service and how many processes underpin donation to transplant. I was even more impressed to see how detailed these plans are.

I can’t give any answers yet – I am not sure I even know the questions yet – but I can see the commitment from all those involved and that’s a great place to start.

Starting a new job is never easy and learning the language is the first step. I now know that a “Release Train” is how others turn your thoughts into actions; that “stories” are a collection of scenarios you need to plan for; and that “functionality ” is a real word.

Apparently they had some trouble understanding me for different reasons – can anyone translate Geordie?

Jacki Newby
Head of Referral and Offering at ODT

I was staggered to see how many people are involved in developing a new service... Jackie-WinCE-200x134.gif
Jacki Newby

Head of Referral and Offering at ODT