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Three words

I am asked a lot about what the ODT Hub is – and it’s hard to answer as a lot of the ideas we have are not finalised. What I can share are the three words that we hope will sum up exactly what the ODT Hub will become; safer, simpler and supportive; and every change we make has to fit at least one of these words.

One area where we will achieve all three goals is to improve our organ allocation policies and have Duty Office employees undertake all organ offering, and the next step towards this is to have the ODT Hub undertake cardiothoracic organ offering.

It will be safer because information will not need to be passed from the Duty Office to the Senior Nurses - Organ Donation (SN-ODs) and the recent introduction of super urgent and urgent lung allocation is already saving lives.

It will be simpler because we will find new ways to offer our organs, such as the introduction of group offering for cardiothoracic organs on the 25 June. By sending out simultaneous offers for heart and lungs we have reduced offering to a three-step process (and greatly reduced the amount of time offering takes).

It will be supportive because while the ODT Hub is offering organs, the SN-ODs will have more time to spend on the unit with the staff caring for their donor, or they will have more time to spend with the donor family.

But the ODT Hub can’t be all these things without a period of learning and practical experience. This is why we are starting a cardiothoracic offering pilot to enable staff in the Duty Office to gain more experience of offering all heart and lungs.

SN-ODs and recipient centres have all been asked to get involved and allow Duty Office employees to offer organs. We will then collect feedback from everyone involved and, through this, we will learn how we can provide a better service (and how this change will impact on us all).

I have thought about what I would do with extra time with a donor if I were still a SN-OD. Aside from the obvious ones of more clinical time with my donor, and being able to eat a hot meal without interruption, I thought I would probably use the time to support the staff at the bedside more – as I know I often left questions unanswered as I rushed to answer the phone.

So, I’ll finish with a question for my SN-OD colleagues: what would you do with extra time with a donor?

Jacki Newby
Head of Referral and Offering at ODT

The ODT Hub can’t be all these things without a period of learning and practical experience Jackie-WinCE-200x134.gif
Jacki Newby

Head of Referral and Offering at ODT